Why use 6crickets?
Basic Setup
- How do I find my provider dashboard as a Viewer User?
- How to set up your provider profile and list your programs
- How to update your contact information on your Provider Profile
- How to set up getting paid for your provider profile by setting up Stripe.
- Frequently asked questions about connecting a Stripe account
- I already have a Stripe account. Do I need to create another one to connect to 6crickets?
Program Setup
- How to restrict the grade range for my programs
- I can not find the school in list of schools when creating a session
- How to better present your programs
- How do I list a new program or edit an existing one from my provider dashboard?
- How do I upload pictures, images or a video to my camp or class?
- Does 6crickets support adult students? Yes!
Manage Registration
- How to order the custom questions from your provider profile
- How can a provider create a registration portal link without unmarketed school programs
- How do I enter a cancellation policy on my Provider Profile?
- How can I set up an early registration discount?
- How to set up Siblings or Additional Seats discounts
- Microsoft employee discount
Your Registration Portal
- How to find your provider registration portal
- How to find the registration link for a location, school, program, or a specific session.
- Did I list my camps/classes correctly for online registration at my website?
- The 6crickets registration link redirects to the wrong page when used in my Instagram profile
- How can a provider check the reviews for its classes or camps
- Ask your customers to leave a review
Rosters & Attendance
- How to filter students while taking attendance
- How to filter students still in class and/or by grade when taking attendance from the Provider Dashboard
- How to take attendance or sign students in and out in bulk
- How do I view my class rosters as a provider?
- How can I find the registration(s) for a particular student or a family from my provider profile?
- How to contact the parents of your students through the Provider Dashboard.
Payment, Cancel & Refund
- Refund policy of credit card processing fee
- Emails recieved for session purchase
- How do I cancel a class or session from the Provider Dashboard?
- How to process a parent's cancellation request from the Provider Dashboard
- How to unenroll a student and/or issue a refund from the Provider Dashboard
- Refunds & Cancellations FAQ
Reporting
- How do I check the number of enrollments on the Provider Dashboard?
- How to Access and Use your Provider Attendance Report
- How to download and read the revenue report
- How to view analytics for your provider profile
- How to print the attendance and sign out sheets?
- How to create a Custom Roster from the Provider Dashboard.
Power User
- How can I display the programs on my registration portal in a specific order?
- How to authorize program editing from school dashboard.
- How to check session settings from power user interface.
- How can we open our after school programs to public (students outside of our school)?
- How to download the csv file for all your sessions from the power user interface.
- How to use the Power User Interface to list and make changes to your programs and sessions
Pricing
Instructors
- Record early release and late arrival reasons from the Instructor Dashboard
- How to prevent 6crickets emails from landing in your spam folder
- How to mark an 6crickets email as "not spam" and move the email back to inbox (Gmail)
- How to check rosters and answers to the custom questions from Instructor Dashboard
- Instructor check-in
- How to find the instructor dashboard and take attendance
Turn-Key Service with Schools
- How to find the provider orientation
- How to find the school emergency contact from provider dashboard
- How to check or sign provider agreement from your provider dashboard
- How to propose your instructors' capacity and availability
- How to check the liability insurance requirements and upload your document
- Why should I carry General Liability Insurance if my classes are online?