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  1. Help for 6crickets
  2. Providers
  3. Basic Setup

Basic Setup

  • How do I find my provider dashboard as a Viewer User?
  • How to set up your provider profile and list your programs
  • How to update your contact information on your Provider Profile
  • How providers set up Stripe to receive program fees
  • Frequently asked questions about connecting a Stripe account
  • I already have a Stripe account. Do I need to create another one to connect to 6crickets?
  • How do I change my bank account information for deposits/credits?
  • Stripe connect hangs or doesn't work, what shall I do?
  • How can I add or remove authorized users through the Provider Dashboard?
  • How do I grant read-only access to rosters from a provider profile and how can read-only users access the information?
  • I signed up for a 6crickets account, but I'm not able to access most features in the provider dashboard.
  • Which email in my Account Settings receives parents' cancellation request emails?
  • How can I change my Provider name?
  • How can I share my Provider contact info with parents?
  • How do I have a second provider account/profile?
  • Why did I get a "Running out of seats" notification email while my session still has 2 seats available?
  • How to create and use email templates from a provider dashboard.
  • How to set the "From" name as the name of my company in the email to the parents?
Help for 6crickets
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