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  1. Help for 6crickets
  2. Providers
  3. Payment, Cancel & Refund

Payment, Cancel & Refund

  • Refund policy of credit card processing fee
  • Emails recieved for session purchase
  • How do I cancel a class or session from the Provider Dashboard?
  • How to process a parent's cancellation request from the Provider Dashboard
  • How to unenroll a student and/or issue a refund from the Provider Dashboard
  • Refunds & Cancellations FAQ
  • How to stop all scheduled installment payments
  • How to find refund proof on Stripe
  • How to process a charge to a Parent's credit card.
  • How can I set a late registration fee as a Provider?
  • How long does it take to receive deposits or payments from Stripe to my bank account?
  • How to change banking information on your Stripe account
  • What if a customer cannot pay by credit card, and needs to pay by cash or check?
  • I am not able to do a full refund and unenroll the student but get a Stripe error message 'The recipient does not have sufficient funds in their Stripe balance'.
  • If we don't get the minimum required for the class to start, will cancel and refunds be given automatically?
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