To stop installment payments, you simply need to issue a refund for the remaining balance on the child’s registration. Once the balance owed is $0, our system will no longer try to make future installment payments.
To calculate how much is still owed, please go to the "Rosters" page, go to the "Enrolled" page of the session, you can then view the child’s profile details by clicking on their name in the session roster.
Near the bottom of the child’s details, you will see something similar to the screenshot below.
Simply add up the amounts marked as "scheduled", and apply that amount as a refund. This will stop all future installment payments.
Note: The registration status of a student does not affect automatic payments.
How to issue a refund from the Provider Dashboard