How to process a charge to a Parent's credit card.

There may be some cases where you will need to charge a parent's credit card, like if you accidentally refunded too much, or need to charge for late pickup, or a later registration fee. This is how you can process that charge from the Provider Dashboard (https://www.6crickets.com/provider).

1. From the menu to the left, under "Rosters & Analytics", click on "Rosters (Refund, Attendance, Add Stude...".
2. Click on the "Enrolled: #" link for the session the student is in. If the student is unenrolled, click on the "Unenrolled: #" link.
3. Find the Student name and click the "Charge" button to the right.
4. If this is a session with day selection, update the day selection as desired.
5. Enter the amount you wish to charge, and any notes explaining the charge to the parents.
6. Check 'Yes' for the question "Has the customer authorized this charge?" if it's been authorized.
7. Click "Make the Charge".

The parent will receive an email notifying them of the charge with any notes you entered.

NOTE: You can also use the "Customer Browsing" page, under "Roster & Analytics", to find the student you wish to process a charge to.

NOTE: The charge amount will be charged in full even if the session is an installment session.