Overview
When the restricted parent portal feature is enabled, district- and school-authorized users can manually enroll students or add them to a waitlist directly from the school or district dashboard. A restricted parent portal means that only students and parents within the district’s Student Information System will appear in the 6crickets system.
This guide walks you through each step—from accessing your dashboard to confirming enrollment or waitlist placement.
| Apply to | District and School Dashboard |
Before you begin:
- Student data must be imported from your Student Information System (SIS) into 6crickets.
- The session must already exist in your 6crickets dashboard.
- You must have an authorized user for the selected school or district.
💡 Tip: The Enroll Student button only appears on School or District Dashboards, not on Provider Dashboards.
Steps to Enroll or Waitlist a Student
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Open your dashboard:
- From the 6crickets homepage, click Districts & Schools → My Dashboard → select School Dashboard or District Dashboard.
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Go to the session roster:
- From the dashboard or left menu, select Rosters & Attendance → Session Rosters.
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Open the session roster:
- Click the Enrolled (#) link for the desired session to open its roster page.
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Choose an action:
- To enroll a student, click Enroll Student.
- To add a student to the waitlist, click the ▼ arrow next to Enroll Student and select Add Student to Waitlist.
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Find the student:
- Enter the student name or student ID and select the correct record from the dropdown list.
📓 Note: While on the school dashboard, you can enroll students who attend a different site.
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Review the enrollment dates:
- Choose Start of session or Custom date for the start date.
- Review the details in the summary window.
Start of session: If a student has been attending since the beginning of the session, then this is the ideal option to select. Attendance will be expected for that student since the start of the session.
Custom date: If a student attends after the start of the session, then this is the ideal option to select. Attendance will be expected from that start date onwards.
📓 Note: When enrolling a student in a session that hasn't started yet, starting on the "Start of session" will be selected by default.
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Complete the action:
- Click Enroll Student or Add Student to Waitlist.
- To skip parent notifications, choose Enroll Without Notifying Parents.
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Verify enrollment:
- The student will appear in the Roster or Waitlist tab.
- Parents will receive a confirmation email and/or SMS
- Providers listed under “Primary contact email” or “Notification Emails” will also be notified.
Troubleshooting Common Enrollment Issues
| Issue | Likely Cause | How to Fix |
| “Enroll Student” button missing | You’re viewing from a Provider Dashboard | Return to the District or School Dashboard and locate the same session |
| Session not visible on district dashboard | The session location is not set to a district school | Edit the session and select a school within the district as its location |
| Parent appears in “Browse Students & Parents” but can’t be found when enrolling | Enrollment attempted from Provider Dashboard | Always enroll from the District or School Dashboard |
Related Articles
How to bulk enroll students for the restricted portal districts
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