Account Setup
- I'm new to 6crickets. How do I sign up a user account?
- I forgot my password, could you send me my password?
- Why didn't the temporary password work?
- How to edit your own name on your profile
- How can I change my email subscription settings (opt-out or unsubscribe some emails)?
- How can I update my credit card details?
Register & Pay
- How to enroll your student from the district/school portal
- FAQs for new parent users
- Where is my school portal?
- How to register for classes and camps
- What are "drop-in" days and how do I add them to my child's schedule?
- Why do I receive a warning message when I try to add a session to my cart?
Cancel & Refund
- How can a parent cancel a class session or camp registration?
- How can I look up the cancellation policy after I signed up?
- How to check overlap enrollments and cancel the registration
- I accidentally cancelled a class for my child. How would I uncancel the class?
- How do I remove my student from the waitlist of a session?
- Which account will my refund go into and when should I see the refund?
Sharing & Filtering
- How can I share my child's class schedule with my friends?
- How to get a discount by sharing a class with friends.
- How to leave and update a review
- How to find programs by provider or keyword
- How to filter by age/grade
- How to find the programs for days of the week